Website Policy

The use of www.yourchamber.org.uk is subject to the following terms and conditions.

www.yourchamber.org.uk is managed by Leeds Chamber of Commerce & Industry (referred to as 'We' below). In entering our site you as a user ('You') are accepting our terms and conditions.

Using www.yourchamber.org.uk

www.yourchamber.org.uk is maintained for your personal use and viewing. The access and use of www.yourchamber.org.uk featuring these terms and conditions constitutes your acceptance of these terms and conditions. They take effect from the date on which you first use this website.

You agree to use this site only for lawful purposes, and in a manner that does not infringe the rights of, or restrict or inhibit the use and enjoyment of this site by any third party. Such restriction or inhibition includes, without limitation, conduct which is unlawful, or which may harass or cause distress or inconvenience to any person, and the transmission of obscene or offensive content or disruption of normal flow of dialogue within this site.

Online bookings

Online bookings will be processed through Sage Pay and the transaction will be between You and Leeds Chamber of Commerce. Where a refund is available, any payment made using a credit or debit card through the system will be refunded back onto the same card. 

Prices quoted exclude VAT. This will be added before the payment is taken from credit/debit cards.

Events Booking, Cancellation and Transfer Policy

We regret that if the cancellation request is less then 2 working days before the event no refund can be given. Please note all cancellations will be acknowledged in writing for your reference.

Delegates who fail to attend on the day of the event and who have not cancelled with the required notice will be charged full ticket price. 

All requests and information must be received with at least 48 hours notice in order for us to action them.

Cancellation terms for annual dinners and annual lunches differ from normal terms above and will be outlined with the event description. 

Training courses - cancellation and payment terms

Cancellations on courses 14-20 working days prior to a course date will incur 50% charge of course fee.
Cancellations on courses less than 14 working days prior to a course date will incur 100% charge of course fee.

Purchasers will be provided the opportunity to select an alternative delegate name to replace the delegate unable to attend.  This will be at no extra charge and in this case a cancellation fee would be waived.

Notification of a cancellation must be received in writing. 

Payment for courses is required at least two weeks in advance of course commencement. Leeds Chamber of Commerce reserve the right to refuse admission if payment has not been received.

If we do not receive payment within the stipulated time frame we reserve the right to cancel the course booking. 

Mailing service

In the event of a customer supplying incorrect of insufficient information relating to mailing lists, no refunds will be issued by Leeds Chamber of Commerce.

Chamber membership

  • By joining online you agree to abide by the terms and conditions in the Memorandum and Articles of Association, and to be included in the Chamber Members Directory. The Chamber reserves the right to refuse membership without giving any reasons. 
  • Joining online payments will be processed through Sage Pay and the transaction will be between 'You' and Leeds Chamber of Commerce.
  • Payments made for chamber membership accessed through the "Join Online" section are not applicable for refunds online. If you change your mind you have 14 days to contact us to apply for a refund. Please contact the membership team for more details on 0113 247 0000.
  • The Chamber may use your personal information for purposes including staff administration, advertising, marketing and public relations, accounts and records, consultancy and advisory services. We may share your information with other members of the Chamber or with organisations who are our business partners. 
  • Termination of Membership: Members may terminate membership by giving notice to the Chamber at least three months before the expiration of their subscription year. Otherwise they shall be liable to pay their subscription for the ensuing year and subscription shall be a debt due and legally recoverable by the Chamber. If you have chosen to pay by the full amount by monthly or quarterly direct debit and this is subsequently cancelled you will be required to pay the balance outstanding immediately as one lump sum by another method of payment.

You are prohibited from posting or transmitting any unlawful, defamatory, obscene, offensive or scandalous material, or any material that constitutes or encourages conduct that would be considered a criminal offence, likely to give rise to civil liability, or otherwise violates any law. We will fully co-operate with any law enforcement authorities or court order requesting or directing us to disclose the identity of anyone posting any such information or materials on www.yourchamber.org.uk

Information collected by us is used for internal review, to improve the content of www.yourchamber.org.uk, to customise the content and/or layout of www.yourchamber.org.uk, to notify users about updates to www.yourchamber.org.uk , and to contact users for marketing purposes and is not shared with other organisations for commercial purposes.

Online registration

If you register your details online as a non member the Chamber will contact you regarding other services. Your details will not be passed to third parties or partners of the Chamber. If you join the Chamber terms are as above. Terms for online bookings apply to registered users also.

Copyright and intellectual property rights

You agree that you grant www.yourchamber.org.uk royalty-free and irrevocable permission to reproduce any material that you post. You also grant www.yourchamber.org.uk the right to download and print any material that you have posted.

If you believe that your copyright has been infringed, please contact www.yourchamber.org.uk. We will need to know details of the work, where it is on the site, and a statement that reproduction has not been authorised.

Data protection

www.yourchamber.org.uk complies with data protection laws.

Linking to www.yourchamber.org.uk

Please let us know if you wish to link directly to pages on www.yourchamber.org.uk by emailing us at info@yourchamber.org.uk This e-mail address is being protected from spambots. You need JavaScript enabled to view it . We do not object to you linking directly to the information that is hosted on our site. We do not permit our pages to be loaded into frames on your site; pages must load into the user's entire window.

Intellectual property

The names, images and logos identifying www.yourchamber.org.uk are proprietary marks of the Leeds Chamber of Commerce & Industry. If you wish to copy or use images or information from the site, you must get prior approval from the copyright owner. Requests for permission to use such material should be directed to our branding team, email: info@yourchamber.org.uk This e-mail address is being protected from spambots. You need JavaScript enabled to view it . Tell us how and why you wish to use the material. Please include your contact details: name, address, telephone number, fax number and email


The www.yourchamber.org.uk website and material relating to information, products and services (or to third party information, products and services), is provided 'as is', without any representation or endorsement made and without warranty of any kind whether express or implied, including but not limited to the implied warranties of satisfactory quality, fitness for a particular purpose, non-infringement, compatibility, security and accuracy.

We do not warrant that the functions contained in the material contained in this site will be uninterrupted or error free, that defects will be corrected, or that this site or the server that makes it available are free of viruses or represent the full functionality, accuracy or the reliability of the materials.

In no event will we be liable for any loss or damage including, without limitation, indirect or consequential loss or damage, or any loss or damages whatsoever arising from use or loss of use of, data or profits arising out of or in connection with the use of www.yourchamber.org.uk

Although we may from time to time monitor or review discussions, chat, postings, transmissions, bulletin boards and the like on www.yourchamber.org.uk, we are under no obligation to do so and assume no responsibility or liability arising from the content of any such locations nor for any error, omission, infringement, defamation, obscenity, or inaccuracy contained in any information within such locations on www.yourchamber.org.uk

These terms and conditions shall be governed by and construed in accordance with the laws of England and Wales. Any dispute arising under these terms and conditions shall be subject to the exclusive jurisdiction of the courts of England and Wales.

Links to external websites

Links contained in www.yourchamber.org.uk will lead to other websites which are not under our control. We are not responsible for the content of any linked site. Listing and linking should not be taken as an endorsement of any kind and we accept no liability in respect of the content. We cannot guarantee that these links will work all of the time and have no control over the availability of the linked pages.

Virus protection

We make every effort to check and test material at all stages of production. It is always wise for you to run an anti-virus program on all material downloaded from the Internet. We cannot accept any responsibility for any loss, disruption or damage to your data or your computer system which may occur whilst using material derived from this website.


Chamber Cookies Policy

What is a cookie?

A cookie is a simple text file that is stored on your computer or mobile device by a website’s server and only that server will be able to retrieve or read the contents of that cookie. Each cookie is unique to your web browser. It will contain some anonymous information such as a unique identifier and the site name and some digits and numbers. It allows a website to remember things like your preferences or what’s in your shopping basket.

By continuing to browse this site you agree to the use of the below cookies:

Frontend – Session
A session cookie only lasts for the duration of users using the website. A web browser normally deletes session cookies when it quits. 

__utma - Google Analytics
This cookie keeps track of the number of times a visitor has been to the site pertaining to the cookie, when their first visit was, and when their last visit occurred. Google Analytics uses the information from this cookie to calculate things like Days and Visits to purchase.

__utmb & __utmc - Google Analytics
The B and C cookies are similar, working together to calculate how long a visit takes. __utmb takes a timestamp of the exact moment in time when a visitor enters a site, while __utmc takes a timestamp of the exact moment in time when a visitor leaves a site. __utmb expires at the end of the session. __utmc waits 30 minutes, and then it expires. You see, __utmc has no way of knowing when a user closes their browser or leaves a website, so it waits 30 minutes for another pageview to happen, and if it doesn’t, it expires.

__utmz - Google Analytics
__utmz keeps track of where the visitor came from, what search engine you used, what link you clicked on, what keyword you used, and where they were in the world when you accessed a website. It expires in 15,768,000 seconds – or, in 6 months. This cookie is how Google Analytics knows to whom and to what source / medium / keyword to assign the credit for a Goal Conversion or an Ecommerce Transaction. __utmz also lets you edit its length with a simple customization to the Google Analytics Tracking code.

How can I control cookies?

Web browser cookies:

If you don’t want to receive cookies, you can modify your browser so that it notifies you when cookies are sent to it or you can refuse cookies altogether. You can also delete cookies that have already been set.

If you wish to restrict or block web browser cookies which are set on your device then you can do this through your browser settings; the Help function within your browser should tell you how. Alternatively, you may wish to visitwww.aboutcookies.org, which contains comprehensive information on how to do this on a wide variety of desktop browsers.